Frequently Asked Questions
How do I submit a request for research?
To submit your research request, please call us at (323) 863-5235 or email us at jake@donorfacts.net. Once you get in touch with us, we will ask you to provide us with any known information about the prospective donor(s), such as their full name, city of residence, etc. Then within 5 business days, we will email you the prospect's completed research profile.
What's included in the research profiles?
The basic research profiles contain two pages of information and provide a great synopsis of your prospect's family, career, philanthropic activity, and summary wealth information. The comprehensive research profiles contain 8 to 16 pages of information and is a thorough analysis of the prospect, covering all known public information on the person. To learn more about specifically what is included in each profile, please see our Research Services page.
Where does the information within the donor research profiles come from?
All of the information within our basic and comprehensive research profiles comes from publicly available data sources. We use dozens of online data sources, some paid sources and some free, to find all the necessary information about the prospect. The more high profile a person is (e.g., an executive of a Fortune 500 company), the more information we will find on that person.
How long does it take to process a prospect research request?
Most research requests are processed within 5 business days. However, large research requests (e.g., a request to provide comprehensive profiles on 30 prospects) may take longer. To discuss your specific research needs, please call us at (323) 863-5235.
Are rush orders available?
Yes, rush orders are usually available at an additional fee. To discuss the specifics of your research project, please call us at (323) 863-5235.
Hear what our clients have to say about your research:
"Any development officer who needs to get a better picture of their prospects should definitely consider using Donor Facts."
-- Rachel Morrell, Senior Director of Development, University of Southern California's Marshall School of Business
Click here to read additional testimonials
Our Guarantee
At Donor Facts, we take pride in providing you the most accurate and up-to-date information on your prospects. We guarantee the quality and dependability of all of our research profiles. If you ever find any material error in a research profile, we will provide you – at no charge – a corrected profile plus an additional profile on any other prospect.